Add and manage service providers

Add a service provider

1. 1Open Team from the dashboard.
2. 2Add the provider’s name and optional alert email. DiaryCare calls them an osteopath, physiotherapist, barber, or stylist according to Business details.
3. 3Open the new profile.
4. 4Add a biography, optional online booking minimum notice if this provider needs a different public lead time from the business default, assign locations, and add working hours.
5. 5Open Business setup → Services, choose each service they provide, and assign the provider there.
6. 6Invite or link the provider’s staff account if they need portal access.

What the numbers show

1. 1Use the provider’s customer-facing name.
2. 2Write a short, plain-English biography without private staff information.

Diary fill preferences

• Choose whether each day should fill morning first, afternoon first, or show choices across the day.
• New provider profiles start with no preference, so valid choices can be shown across the working day.
• Online booking minimum notice is optional. Leave the amount blank to use the service override if set, otherwise the business online-booking minimum notice. A set value applies only to public and widget booking; staff Find times still use the internal booking notice.
• Use back-to-back only when customers should see times beside existing diary activity.
• Make the provider inactive when they should stop taking new bookings.