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Team and availability

Invite and manage team access

Send staff invitations, change access levels, and remove access safely.

For: Owners and administrators

Invite a team member

  1. Open Business setup → Team access.
  2. Enter the person’s email address.
  3. Choose the provider access label shown for your category, Office Admin, or Administrator when your own access allows it.
  4. Send the invitation. It expires after 48 hours.
DiaryCare Team access page with invitation email, access level, and current people outlined.
A provider profile and a dashboard login are separate; invite only people who need access.

What the numbers show

  1. 1Start a new invitation here.
  2. 2Use the exact email the person will use to sign in.
  3. 3Choose the lowest access level that covers their work.
  4. 4Review current access before adding or removing anyone.

Manage existing access

  • Change a person’s role when their work changes.
  • Cancel a pending invitation before it is accepted.
  • Remove a person’s access when they leave the business.
  • Link a provider account to the correct provider profile.
Good to know: You cannot change your own access on this page. Owner access is protected.

Couldn’t find the answer?

Email contact@diarycare.co.uk and tell us which step you reached.

Contact support