Create your business

Before you start

You need your business name, the email address clients or patients should reply to, and a short name for your public booking link.

• Choose a business email that your team checks regularly.
• Choose Osteopathy, Physiotherapy, Barbering, or Hair salon. This changes wording across DiaryCare.
• Your booking link can use letters, numbers, and hyphens. For example: greenfield-osteo.
• Choose the timezone where appointments take place.

Create the business

1. 1Select Create an account on the DiaryCare website.
2. 2Enter your personal account details and sign in.
3. 3Choose the service category that best describes your business.
4. 4Enter the business name, reply email, booking-link name, and timezone.
5. 5Choose whether to set up the business yourself or ask for free guided setup.
6. 6Select Create. DiaryCare opens your new dashboard.

How the wording changes

• Osteopathy uses osteopathy clinic, osteopath, and patient.
• Physiotherapy uses physio clinic, physiotherapist, and patient.
• Hair salon uses salon, stylist, and client.
• Barbering uses barbershop, barber, and client.
• The owner can change the category later under the business details page.

Use free guided setup

If you request guided setup, DiaryCare records the request and emails your account address with a practical checklist and a secure link back to your dashboard. The questionnaire uses short choices, presets, and repeatable rows so you only need to type details that are specific to your business.

1. 1Choose I’d like free setup help during business onboarding.
2. 2Select the create-and-email-checklist button.
3. 3Open the setup email and select Complete setup questionnaire, or open Setup help from the dashboard.
4. 4Add the team members and locations you want to use for bookings.
5. 5Add your starter services, then choose a working-hours preset and adjust any days that differ.
6. 6Choose a starting booking preset instead of setting every booking rule individually.
7. 7Choose where bookings should appear and tell us whether you need Google Calendar, migration, or follow-up help.
8. 8Review the complete setup summary and send it to the DiaryCare team.

• If an answer needs attention, DiaryCare keeps everything you entered and moves focus to the first highlighted field.
• You can return and update the answers from the dashboard.
• Submitting the questionnaire gives the DiaryCare team a setup brief. It does not automatically change your live business settings.
• Google Calendar is connected later through Google's secure sign-in and permission screen. Do not enter a Google password in the questionnaire.
• SMS is billed per message and is not enabled from a guided-setup answer. The owner must give separate billing consent before it is switched on.
• If you use another system, choose separately whether you want migration help. The team will arrange any transfer through a secure process. Do not enter or paste client or patient names, contact details, clinical notes, or other personal information here.
• Answers submitted through the earlier questionnaire remain available and keep the team and location counts you already provided. You will only be asked to confirm details, such as names, that were not collected before.

What to set up next

• Add appointment locations.
• Add your osteopaths, physiotherapists, stylists, or barbers and their working hours.
• Create services and assign the right team members to them.
• Check the booking rules, then test the public booking page.