Appointments and the diary
Find and open a booking
Use the booking list and appointment page to check details and history.
For: All staff
Use the booking list
- Select Bookings in the dashboard.
- Use the booking sections to switch between ordinary bookings and requests waiting for approval.
- Open the appointment you need.
The appointment page
- Appointment time, service, provider, location, and current status.
- Reason for visit for clinical businesses, or Booking note for salons and barbershops, plus answers to service questions.
- Customer email address and phone number.
- Up to ten earlier appointments for the same customer, with a link to the full record.
- A separate dated activity log of changes made to this appointment.
Good to know: The list, search prompt, headings, and accessible labels use patient and clinical provider language for osteopathy or physiotherapy, and client plus barber or stylist language for beauty businesses. Team members only see customers and appointments that their permissions allow.
Android booking preview
The Android preview can search its synthetic booking list by patient name, email, or phone and filter by status. Its appointment details and history are local demonstration records, not live clinic data, and reset with the preview process.
Couldn’t find the answer?
Email contact@diarycare.co.uk and tell us which step you reached.
Contact support